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Permissions explained

Updated 2026-11-14

PermissionNeeded?What Freshguide does with it
Screen RecordingRequiredTakes one screenshot of the active window each time you click while recording. Nothing is captured when the red dot is off.
AccessibilityRequiredReads the name of the button or field you click, so a step says “Click Save”. It also lets Re-verify look for each step's control. Freshguide never clicks or types for you.
Input MonitoringOptionalCaptures text you type while recording, so a step can say “Type “ACME Ltd” in Contact”. Password fields are never captured. Without it, clicks are still recorded.

Freshguide listens to input events only. It cannot change or block what you type or click.

Turn a permission back on

  1. Open System Settings › Privacy & Security.
  2. Choose Screen & System Audio Recording, Accessibility or Input Monitoring.
  3. Switch Freshguide on. If it isn't listed, click + and add it from Applications.
  4. For Screen Recording, quit and reopen Freshguide. macOS applies it only after a restart of the app.

Freshguide checks permissions before every recording. If one was turned off, it stops and tells you which one, and keeps the steps captured so far.

Still not working? See Troubleshooting.