Terms and End User Licence Agreement
These terms are an agreement between you and the developer of Freshguide (“we”). By installing or using Freshguide you accept them. Postal address: NEEDS: postal address of the developer (#5)
1. Who sells it
Paid licences are sold by Polar as Merchant of Record. Polar's terms of sale apply to the payment, tax and receipt. These terms apply to the software.
2. Licence
- Free plan: you may use Freshguide for up to 5 guides of up to 10 steps each. Exports include a “Made with Freshguide” footer.
- Personal: one person may use Freshguide without those limits on up to 2 Macs they use.
- Business: each seat licenses one person on up to 2 Macs. Business adds shared-folder export and the company template.
- Licences are a one-time purchase and do not expire. They are not a subscription.
- You may not resell, sublicense, share keys publicly, or remove licence checks. You may not reverse engineer the app except where the law allows it.
3. Updates
A paid licence includes every update released within 12 months of purchase. After that, you may keep using the last version released in that period, indefinitely.
4. Licence checks
The app checks the licence with Polar at activation and at most once every 7 days, with a 14-day offline grace period. If a licence is refunded or revoked, the app returns to the Free plan. Your guides are never deleted. What is sent is listed in the Privacy Policy.
5. Refunds
14 days from purchase, no questions. See the Refund Policy. A refunded key is revoked.
6. Your content
Guides, screenshots and text you create belong to you and stay on your Mac. You are responsible for what you record and share, including other people's data that appears on screen. Freshguide hides password fields and offers blur tools, but you must check every screenshot before you share it.
7. What Freshguide does not do
Re-verify only reads the screen through macOS Accessibility; it never clicks or types in other apps. Step names depend on what each app exposes; some steps may need renaming. Re-verify shows which steps changed; it does not guarantee that a guide is correct.
8. No warranty
Freshguide is provided “as is”, without warranties of any kind, including fitness for a particular purpose, to the extent the law allows. Nothing in these terms limits rights you have as a consumer that cannot be excluded by law.
9. Limitation of liability
To the extent the law allows, our total liability for any claim relating to Freshguide is limited to the amount you paid for your licence. We are not liable for indirect or consequential loss, or loss of data. This does not limit liability for death or personal injury caused by negligence, or for fraud.
10. Ending the licence
The licence ends if you break these terms or if your purchase is refunded. You may stop using Freshguide at any time.
11. Governing law
NEEDS: governing law and courts (#5, lawyer review)
12. Changes and contact
We may update these terms for future versions; the version in force when you bought applies to that purchase. Questions: hello@freshguide.app.